Managed IT Services

Managed Services We Offer

Remote Monitoring and Management (RMM)

We stay ahead of issues and resolve them remotely. Technic IT provides the best in managed IT services by remotely monitoring for problems and then automating actions.

When a problem is detected, an alert (or “ticket”) is created and sent to Technic. This prompts whatever action is needed to resolve the problem. In most cases, Technic is able to identify and solve issues before you realize they occurred.

Managed Networking and Security

Our cloud management products are built from the ground up to give the modern teleworker fast, reliable connectivity. These solutions centralize control over devices, users, and applications. Flexible access policies, rich security, and scalability for networks of any size ensure solutions tailored to your organization’s IT needs.

Secure, PCI and HIPAA-compliant architecture includes:
Fault Tolerant Design
Real time web-based diagnostics
Monitoring, reporting, and much more

Managed Workstations

Managed IT services aren’t complete without dependable workstations. See how your office can benefit from the security of an HP Business Class workstation. These stations include HitMan Pro malware protection and cloud-managed ESET AntiVirus. Continuous data backup protection is also included.

Our workstations come with the power of Microsoft Windows 10 Professional. They also feature the versatile Microsoft 365, all on a low monthly subscription.

Managed Servers

Like our workstations, our managed servers are HP Business Class and include cloud-managed ESET AntiVirus, HitMan Pro malware protection, continuous data backup, and Microsoft 365. They run on Microsoft Windows Server 2016 and are available at a low monthly subscription.

Backup and Availability Solutions

Our fast, flexible, and reliable backup services and disaster recovery plans are among the best IT solutions the Scranton area has to offer. These powerful and easy-to-use tools provide peace of mind through continuous backup protection – both onsite and through cloud-storage technologies. For added convenience, our support services are readily available.

Next Generation Threat Detection and Prevention

Businesses large and small are at risk from increasingly aggressive ransomware attacks. Loss of access to critical files followed by a demand for payment can disrupt productivity. Which security services should be in place to give the best defense?

Technic’s team can provide recommendations to help you stay secure. Click here to learn about the managed security technologies that every IT setup should include.

Want to know more? Then get in touch!

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