We provide best in class solutions for managed workstations managed servers cloud managed security proactive monitoring backup & availability
Managed IT services are an alternative to typical project-based IT solutions. Technic IT can set up, monitor and manage services and products for a flat monthly fee.
Our services include remote monitoring and management (RMM), networking & security, workstations, servers, backup & availability, and threat detection. This allows your organization to focus on operations and growth, rather than managing systems and coordinating servicing.
Why Remotely Manage Your IT Services?
Remote services allow Technic’s IT professionals to integrate with your team without becoming a permanent presence in your office. Your organization receives expert IT support without the hefty cost and exhausting process of hiring an in-house tech team.Technic’s managed services also take the guesswork out of budgeting. A flat monthly fee negates the need for monthly or quarterly cost projections. You’ll know precisely how much you will spend on IT management.
This flat rate aligns our goals with yours. You’ll pay the same no matter how much support is needed. Therefore, it’s in our best interest to make sure your systems run as smoothly as possible. Your office’s efficiency and productivity is our gain.
That level of investment in your organization’s success has two major impacts on the quality of service we provide. First, we identify and correct problems before they need to be fixed. Second, we think long-term when about your needs. While we’re resolving your immediate issues, we’re already assessing what you will need six months or even a year in the future.
Attentiveness like that means Technic IT puts in long nights and weekends. Our priority customers have access to an After-Hours Priority Support Hotline. This hotline is part of a 24/7 Emergency Response package. Remote monitoring and a suite of emergency response solutions are also included.
Technic IT takes a hands-on approach to monitoring and managing your network. Our support services team is standing by and ready to address whatever IT concerns might arise, regardless of the hour.
What Our Services Include
Technic IT’s managed IT services are scalable and customizable. You’ll pay for only the services you require. When your needs change, our packages can be scaled up or down accordingly. As an extension of your team, we know how to ensure a perfect match.
Below is a list of our most demanded managed services. Additional services are available, as well. If the IT service you require isn’t on the list, call us at (570) 955-3838 to begin discussing a solution.
We provide best in class solutions for managed workstations managed servers cloud managed security proactive monitoring backup & availability
Managed IT services are an alternative to typical project-based IT solutions. Technic IT can set up, monitor and manage services and products for a flat monthly fee.
Our services include remote monitoring and management (RMM), networking & security, workstations, servers, backup & availability, and threat detection. This allows your organization to focus on operations and growth, rather than managing systems and coordinating servicing.
Why Remotely Manage Your IT Services?
Remote services allow Technic’s IT professionals to integrate with your team without becoming a permanent presence in your office. Your organization receives expert IT support without the hefty cost and exhausting process of hiring an in-house tech team.
Technic’s managed services also take the guesswork out of budgeting. A flat monthly fee negates the need for monthly or quarterly cost projections. You’ll know precisely how much you will spend on IT management.
This flat rate aligns our goals with yours. You’ll pay the same no matter how much support is needed. Therefore, it’s in our best interest to make sure your systems run as smoothly as possible. Your office’s efficiency and productivity is our gain.
That level of investment in your organization’s success has two major impacts on the quality of service we provide. First, we identify and correct problems before they need to be fixed. Second, we think long-term when about your needs. While we’re resolving your immediate issues, we’re already assessing what you will need six months or even a year in the future.
Attentiveness like that means Technic IT puts in long nights and weekends. Our priority customers have access to an After-Hours Priority Support Hotline. This hotline is part of a 24/7 Emergency Response package. Remote monitoring and a suite of emergency response solutions are also included.
Technic IT takes a hands-on approach to monitoring and managing your network. Our support services team is standing by and ready to address whatever IT concerns might arise, regardless of the hour.
What Our Services Include
Technic IT’s managed IT services are scalable and customizable. You’ll pay for only the services you require. When your needs change, our packages can be scaled up or down accordingly. As an extension of your team, we know how to ensure a perfect match.
Below is a list of our most demanded managed services. Additional services are available, as well. If the IT service you require isn’t on the list, call us at (570) 955-3838 to begin discussing a solution.
Managed Services We Offer
Remote Monitoring and Management (RMM)
We stay ahead of issues and resolve them remotely. Technic IT provides the best in managed IT services by remotely monitoring for problems and then automating actions.
When a problem is detected, an alert (or “ticket”) is created and sent to Technic. This prompts whatever action is needed to resolve the problem. In most cases, Technic is able to identify and solve issues before you realize they occurred.
Managed Networking and Security
Our cloud management products are built from the ground up to give the modern teleworker fast, reliable connectivity. These solutions centralize control over devices, users, and applications. Flexible access policies, rich security, and scalability for networks of any size ensure solutions tailored to your organization’s IT needs.
Secure, PCI and HIPAA-compliant architecture includes:
Fault Tolerant Design
Real time web-based diagnostics
Monitoring, reporting, and much more
Managed Workstations
Managed IT services aren’t complete without dependable workstations. See how your office can benefit from the security of an HP Business Class workstation. These stations include HitMan Pro malware protection and cloud-managed ESET AntiVirus. Continuous data backup protection is also included.
Our workstations come with the power of Microsoft Windows 10 Professional. They also feature the versatile Microsoft 365, all on a low monthly subscription.
Managed Servers
Like our workstations, our managed servers are HP Business Class and include cloud-managed ESET AntiVirus, HitMan Pro malware protection, continuous data backup, and Microsoft 365. They run on Microsoft Windows Server 2016 and are available at a low monthly subscription.
Backup and Availability Solutions
Our fast, flexible, and reliable backup services and disaster recovery plans are among the best IT solutions the Scranton area has to offer. These powerful and easy-to-use tools provide peace of mind through continuous backup protection – both onsite and through cloud-storage technologies. For added convenience, our support services are readily available.
Next Generation Threat Detection and Prevention
Businesses large and small are at risk from increasingly aggressive ransomware attacks. Loss of access to critical files followed by a demand for payment can disrupt productivity. Which security services should be in place to give the best defense?
Technic’s team can provide recommendations to help you stay secure. Click here to learn about the managed security technologies that every IT setup should include.
Want to know more? Then get in touch!
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